Receptionist - Full-Time - Medex

Extendicare•Ottawa, ON

12d•Onsite

About The Position

Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner, representative of Extendicare. Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of 99 long-term care homes (59 owned, 40 under management contracts), deliver approximately 14.0 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 153,600 beds across Canada. Extendicare proudly employs approximately 23,000 individuals and manages an additional 5,000 joint venture employees, all of whom are highly qualified, trained and dedicated team members and passionate about providing high-quality care and services to help people live better.

Requirements

Above average interpersonal, oral and written communication skills
Must exhibit professional and polished telephone manner
Ability to handle multiple tasks at once, work under pressure, and meet deadlines
Highly organized and detail focused
Expertise in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Nice To Haves

Previous experience in reception is considered an asset

Responsibilities

To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner
To redirect calls as appropriate and take clear, concise messages when required
To greet, assist and direct all visitors
To pick up and sort internal mail
To stamp, deliver and maintain mail machine for external mail
To prepare packages and arrange courier pick up
To arrange meeting room schedule and bookings
To update phone and distribution lists
To maintain a clean, safe, fully stocked and well organized reception area
To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.)
To complete other duties as assigned
To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct

Benefits

Continuous mentorship, support for life-long learning and growth opportunities
Opportunities for advancement and career growth within the organization
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work
Employee Family Assistance Program
Robust benefits package

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