UCC Receptionist

Cypress Hills Local Development Corporation • Brooklyn, NY

10d • Onsite

About The Position

Cypress Hills Local Development Corporation has an opening for 1 Part-Time Receptionist in the United Community Centers Division. The part-time receptionist provides welcoming, professional front-desk coverage while supporting building security, visitor management, and day-to-day office operations. The ideal candidate is organized, dependable, customer-service oriented, comfortable interacting with diverse audiences, and able to exercise sound judgment while balancing reception, security, and administrative responsibilities. This is a 15 - 20 hour a week, afternoon/evening position.

Requirements

• HS Diploma required.
• Excellent communication and organizational skills.
• Computer literate.

Nice To Haves

• BA or AA degree is a plus.
• Experience with Gsuite, Canva, DYCDconnect, a plus.
• Bilingual (English/Spanish/Bengali/Creole French) a plus.

Responsibilities

• Serve as the primary point of contact at the front desk, welcoming staff, visitors, vendors, and community members in a professional and courteous manner.
• Disseminate information on center programming and other services provided by CHLDC and our external Community partners. Make suggestions and referrals when necessary.
• Monitor access to the facility by verifying visitors, maintaining visitor/sign-in logs, issuing badges or access credentials, and ensuring unauthorized individuals do not enter restricted areas.
• Support front-desk security by monitoring building activity, responding to safety or security concerns, following established emergency procedures, and promptly escalating incidents to appropriate leadership.
• Maintain an organized, welcoming, and professional reception area, ensuring that shared spaces are appropriately stocked and presentable.
• Maintain accurate records, logs, schedules, and administrative documents related to front-desk operations, visitors, deliveries, facilities, and office activities.
• Assist UCC Division Director and Program Directors with administrative tasks.
• Perform data entry and guide other staff who enter data in the database.
• Provide logistical support to the UCC Division Director regarding reservation of spaces.
• Assist with meeting and event logistics, including preparing rooms, coordinating visitor access, setting up supplies, and ensuring spaces are secured and restored afterward.
• Answer and direct incoming calls, respond to general inquiries, receive and distribute mail and deliveries, and manage front-desk communications.
• Provide day-to-day office management support, including ordering and maintaining office supplies, coordinating basic facility needs, and communicating maintenance or repair issues to UCC Division Director.
• All other duties as assigned.

Benefits

• Access to professional development provided by CHLDC and/or external providers.
• All part-time employees are eligible to participate in the agency’s 403b Tax Deferred Retirement Investment Plan.
• All part-time employees are eligible to participate in the agency’s Commuter Flexible Spending Plan.
• CHLDC also follows the New York City Earned Sick Time Act.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED