Receptionist

White-Wilson Medical Center,P.A. • Fort Walton Beach, FL

27d • Onsite

About The Position

Performs medical front office functions while providing excellent customer service.

Requirements

• High school diploma or GED.
• Strong verbal and written communication skills required.
• Ability to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency.
• Repetitive motion of upper body required for extended use of computers and telephones.

Nice To Haves

• One-year experience in a medical office setting preferred.

Responsibilities

• Greet patients and other visitors when they arrive.
• Answers telephones, schedules and coordinates appointments, forwards messages to appropriate staff member.
• Provides pertinent information per doctor’s instructions or established clinic guidelines.
• Checks in patients for appointment to ensure timely patient flow.
• Verifies and updates patient information.
• Checks out patients after their appointment.
• Reviews and collects co-insurance, deductibles, self-pay and open balances.
• Reconciles charges and payments at close of day.
• Remains current on insurance and coding issues by attending provided workshops and programs as applicable.
• Sends, receives, and distributes documents.
• Makes calls for patient reminders and outreach items.
• Promotes patient engagement programs.
• Creates a list of office supplies that need to be ordered and gives them to the Supervisor.
• Consistently displays a positive attitude and a personal commitment to excellence.
• Attends all department meetings and clinic required meetings.
• Maintains strict confidentiality.
• Regular and reliable attendance required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees