Receptionist
About The Position
The Greeter/Receptionist serves as the face of the Jackson Hewitt brand during periods of high client traffic and demand. The position welcomes and engages potential and existing clients, shares information about services and promotions, and helps generate interest in tax preparation appointments. This seasonal role also supports operational tasks such as scheduling appointments, answering phones, and distributing checks when appropriate, helping create a positive and efficient client experience. Flexible schedules are available, including day or night shifts and weekdays or weekends; the role may be full-time or part-time.
Requirements
- Good interpersonal and communication skills.
- High school diploma/GED, or equivalent related business experience.
Nice To Haves
- Customer service or sales experience.
- Reliable transportation, a valid driver's license, and insurance.
Responsibilities
- Greet all potential clients in a friendly and professional manner.
- Engage potential clients in conversation and share information about Jackson Hewitt’s services, products, and promotions.
- Offer promotional items by walking the store floor for vendor partners or marketing to local businesses near storefronts.
- Assist with scheduling tax preparation appointments.
- Monitor client flow and keep clients engaged during wait times.
- Monitor client activity and take initiative to answer phones or assist with check distribution by following established procedures when Tax Preparers are with other clients.
Benefits
- Opportunity for advancement
- Training & development
- Flexible schedule
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
