Receptionist

GKN Aerospace•Muncie, IN

2d•Onsite

About The Position

The Receptionist serves as the first point of contact for visitors, customers, and suppliers while providing general administrative support as needed for the smooth day-to-day office operations of our Muncie, IN facility. This position will be based fully onsite.

Requirements

High school diploma or equivalent
3+ years of previous experience in reception, office administration, customer service, or plant administration
Proficiency in Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint.
Ability to maintain confidentiality and work effectively with employees, customers, suppliers and visitors.
Strong attention to detail and accuracy in recordkeeping and data entry
Must be a US Person (Citizen or Green Card Holder) or have the ability to obtain the necessary Government licensing to work with controlled technology and products

Nice To Haves

Experience working in a manufacturing environment
Experience with ERP systems (SAP, LN,)
Experience with and inventory or receiving processes

Responsibilities

Serve as the primary receptionist by greeting and directing visitors, vendors, customers, and employees in a professional and courteous manner.
Manage visitor access and site security through the iLobby visitor management system.
Answer, screen, and route incoming phone calls, emails, and other inquiries.
Receive raw materials using supplier packing lists, assign serial numbers, and enter parts into the LN system to create routers.
Maintain breakrooms and common office areas, ensuring supplies are stocked and organized.
Serve as the primary point of contact for facility and service vendors, including office cleaning services, Cintas uniform rentals and supplies, landscaping, water services, and vending providers.
Plan and coordinate employee recognition and workplace celebration activities.
Provide administrative support to Human Resources as needed.
Perform additional duties and provide backup support to various functions as assigned by the Site Manager.