Receptionist

Community Behavioral Health.•Philadelphia, PA

8h•Onsite

About The Position

The Front Desk & Administrative Support position plays a key role in maintaining a professional, organized, and welcoming environment for all staff, visitors, and external partners. This role manages high‑volume phone communication, greets and directs visitors, and ensures the reception area reflects the organization’s standards. The position also supports daily operations by scheduling conference rooms, processing and distributing incoming mail and deliveries, and assisting internal departments with documentation, coordination, and general office tasks. With additional responsibilities assigned as needed, this role contributes to the smooth, efficient functioning of the workplace and serves as a central point of support across the organization.

Requirements

High school diploma/GED
Multi-line phone management and phone etiquette are essential for handling high volumes of incoming calls professionally and efficiently, ensuring callers receive timely and accurate assistance.
Receptionist duties and general administrative skills are applied daily to maintain smooth office operations, including greeting clients warmly and managing correspondence.
Proficiency with copy machines and other office equipment supports document handling and distribution tasks.
Managing multiple phone lines and multi-phone systems requires strong organizational abilities and attention to detail to avoid missed communications.

Nice To Haves

Familiarity with office software and scheduling tools enhance productivity and enable the Receptionist to support broader administrative functions effectively.

Responsibilities

Direct all incoming phone calls, providing accurate general information and routing inquiries to the appropriate staff.
Greet visitors and employees in a friendly, professional manner and promptly notify relevant staff of arrivals.
Maintain a clean, organized, and welcoming reception area to support a positive first impression.
Schedule and manage conference room reservations to ensure efficient use of shared spaces.
Receive, date‑stamp, sort, and distribute incoming mail and deliveries to designated recipients.
Offer assistance to internal departments, supporting documentation, coordination, and general office needs.
Perform additional duties as assigned to support overall business operations and ensure a smooth, efficient workplace.