Receptionist - State Farm Agent Team Member

Bobby Branch•Westland, MI

9h•Onsite

About The Position

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Bobby Branch - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Bobby Branch - State Farm Agent! Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Westland. Our office is open 9am-5pm. I have been a State Farm agent since 2011. Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member. I am a proud graduate of Detroit Mercy. We currently have 3 team members at our agency. We have 15 years of combined insurance experience in our office. Our agency has received awards including: Ambassador Travel, Legion of Honor, and Senior Vice President's Club. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Requirements

Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Detail oriented
Dedicated to customer service
Property and Casualty license (must be able to obtain)
Must be available to work the following schedule: Monday, Wednesday, and Friday

Responsibilities

Provide prompt, accurate, and friendly customer service.
Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain a strong work ethic with a total commitment to success each and every day.