Receptionist - PRN

WESLEY WOODS SENIOR LIVING INC•Newnan, GA

3d•Onsite

About The Position

Under the direct supervision of community administration, the Receptionist provides telephone coverage, greets the public, visitors, applicants, staff and residents/patients of the facility and provides general clerical and office support, e.g., types some correspondence, sorts and distributes mail, maintains files and schedules meetings or activities, and related clerical duties. Responds to resident emergencies as needed.

Requirements

A high school diploma or equivalent.
One year of clerical, reception or secretarial experience required.
Previous experience with switchboard or multi-line telephone experience.
Excellent telephone and interpersonal skills; able to deal with all levels and abilities of callers.
Proficient with Microsoft Office Products and computer software applications.
Positions within this classification may require the ability to type or keyboard at least 40 accurate words per minute.
The ability to read, write and follow written and oral instructions in English.

Nice To Haves

Experience in a retirement community preferred.

Responsibilities

Greets visitors, determines name and nature of business, and refers to appropriate department or employee. Provides information to visitors, applicants and potential residents/patients and family members.
Answers telephone pleasantly, in a timely manner; transfers calls to appropriate party; uses paging system as needed. Takes and delivers clears messages.
Responds to resident and facility emergencies following Emergency and Disaster policies; responds to fire alarms.
Files general correspondence to ensure information remains organized and is easily retrieved.
Sorts and processes incoming mail by opening, dating, and distributing to appropriate employees. Prepares and mails outgoing correspondence and information.
Operates standard office equipment including copier and fax machines.
Generates routine reports by determining the user’s needs and by collecting and organizing the data to provide accurate and complete reports.
May coordinate or schedule regular or intermittent activities or meetings. May coordinate or schedule special events. May keep track of vacation schedules and back-up coverage.
Orders and maintains office supplies and forms by periodically checking inventories of supplies on hand, completing purchase requisitions to order additional supplies, and ensuring accurate orders are received.
Provides typing and clerical duties as assigned by administration; maintains logs, and related clerical duties.
Additional duties as assigned.