Receptionist - Nalley Infiniti Atlanta
About The Position
The Receptionist is responsible for answering inbound calls, determining the nature of their business and directing callers to the appropriate department/destination. The receptionist will also serve as the dealership's information specialist to best direct guests accordingly to accommodate their needs. This role involves greeting walk-in customers, answering incoming phone calls, directing callers to the appropriate department or individual, answering basic inquiries, taking detailed messages, and providing basic information to all callers. The receptionist must communicate with callers and customers in a professional, friendly, and efficient manner, ensuring messages are communicated to the appropriate parties in a timely manner. Assistance with clerical duties as requested is also part of the role, with other duties to be determined by management.
Requirements
- Excellent communication and customer service skills.
- Ability to maintain a professional image and demeanor.
- Ability to multi-task in a fast-paced environment.
- Advanced computer & phone skills (Internet, MS Outlook) required.
- Must be a minimum of eighteen years of age.
- Must pass pre-employment screens (background and drug test).
Nice To Haves
- Ability to speak multiple languages is a plus.
Responsibilities
- Answer inbound calls and determine the nature of business.
- Direct callers to the appropriate department or individual.
- Greet walk-in customers and determine the nature of their visit.
- Answer basic inquiries, take detailed messages, and provide basic information.
- Communicate with callers and customers in a professional, friendly, and efficient manner.
- Communicate messages to the appropriate parties in a timely manner.
- Assist with clerical duties as requested.
- Perform other duties as determined by management.
Benefits
- Weekly pay
- Paid holidays
- Paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
- Medical insurance
- Vision insurance
- Dental insurance
- Accident insurance
- Critical illness insurance
- Hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax free)
- Short-term disability plans
- Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Digital career path tool
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join community service initiatives, which includes paid volunteer hours
- Aggressive Employee referral program with bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
