Receptionist - Bethel Park Animal Clinic
About The Position
Bethel Park Animal Clinic is dedicated to providing small animal patients in Bethel Park, PA, with a superior level of compassionate medical attention. We are proudly AAHA Accredited, a distinction that reflects our deep commitment to upholding the highest standards of veterinary excellence and patient safety protocols. This dedication to quality care is reflected in the trust the community places in us, evidenced by our excellent 4.7-star Google rating. When you join us, you are joining a supportive environment where medical quality is the standard, and we invite you to do your best work here. We believe in supporting our teammates so you can succeed professionally and personally. As a hospital supported by a larger network, you benefit from a culture deeply rooted in mentorship and continuous education. We offer comprehensive programs designed to help all teammates achieve their career goals, whether you are pursuing credentialing as a veterinary technician or seeking to move into a leadership position. You will have access to educational resources and support for workflow efficiency, ensuring you can focus entirely on high-quality patient care. The quality of medicine you provide here is paramount, and we ensure you are equipped to handle complex cases. Although we focus on small animal practice, you are never without resources, as our network provides access to internal specialty consultations. This allows you to collaborate with experts across various fields, ensuring your patients receive definitive, timely care without always needing to be referred out. We prioritize maintaining the most current standards of care, enabling you to practice progressive medicine daily. Your professional home is rooted firmly in the community of Bethel Park, PA. Our local reputation as a trustworthy medical provider means you will build lasting and meaningful relationships with pet owners who are deeply invested in their pets’ health. You will enjoy practicing medicine in an established, supportive environment where strong local relationships and high medical excellence go hand-in-hand. At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.
Requirements
- A passion for providing excellent customer service and a genuine love for animals.
- Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
- A collaborative, team-first mindset and the ability to work both independently and with direction.
- A flexible schedule, including some weekends and holidays, is required.
Nice To Haves
- Experience with veterinary software is preferred.
Responsibilities
- Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
- Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
- Educate clients on preventative care and other hospital services to ensure every pet gets the best care possible.
- Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
Benefits
- Competitive hourly rate or salary based on your experience and role.
- Comprehensive coverage options including Medical, Dental, and Vision insurance.
- Access to our Employee Assistance Program (EAP).
- 401k retirement options.
- Additional financial protection benefits like Life Insurance and Disability coverage.
- Opportunities for professional development.
- Educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
- Discounted veterinary care for your own pets.
- Access to an online discount platform.
- Free 24/7 access to doctors through Teladoc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
