About The Position

The Receptionist position at LCMC Health is more than just a job; it's an opportunity to be part of a culture that values the unique contributions of each individual. This role is crucial in creating a welcoming and professional environment for patients, staff, and visitors at the East Jefferson General Hospital Wellness Center. LCMC Health fosters a culture of "everyday extraordinary," where individual strengths and a collaborative spirit lead to exceptional patient care and improved lives.

Requirements

  • Minimum 6 months of Receptionist/Secretarial experience or equivalent.
  • High School Diploma/GED or equivalent appropriate work experience in lieu of degree.

Responsibilities

  • Greets and welcomes patients, staff, and visitors in a professional, warm, and friendly manner.
  • Directs visitors to the appropriate personnel and department/office.
  • Informs the supervisor/manager of the arrival of any regulatory agency and instructs agency representatives to remain in the front office until the designated LCMC staff member accompanies the representative to the appropriate area.
  • Ensures the front office is tidy and clean.
  • Maintains front office security by following safety procedures and controlling access.
  • Answers, screens, and routes incoming phone calls to the appropriate team member in a timely and professional manner.
  • Schedules internal conference room meetings, responding to and evaluating requests, monitoring conflicts, and avoiding overbooking.
  • Schedules external conference center events, including processing online requests, contracts, and payments.
  • Coordinates logistics for internal and external conference room events, including arranging room set-up with Event Management, partition opening/closing with Facilities, AV needs with IT, parking with Hospital Public Safety, and catering with Food Services.
  • Maintains floor stock beverages for the front office refrigerator and orders office supplies as needed.
  • Distributes parking vouchers to guests as per hospital protocol or guidelines.
  • Performs other routine clerical duties such as filing, photocopying, and faxing as needed.
  • Contributes to team effort by offering to assist others, recommending changes to improve productivity, and performing other duties as assigned.
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