Receptionist

Ares Management Corporation•Newport Beach, CA

35d•$55,000 - $65,000•Onsite

About The Position

Ares Management is seeking a Receptionist with exceptional multi-tasking skills for our Corporate Services Department to provide professional level support services to staff, clients, and vendors in our Newport Beach office. This role will represent the firm by acting as the first point of contact with visiting clients and vendors to ensure a warm welcome and a smooth experience. The role also entails answering, screening, and directing phone calls to the appropriate departments and individuals at the firm. Our Receptionist roles additionally provide administrative support to eligible business professionals, including a range of responsibilities such as managing calendars, coordinating travel, and coordinating expense reports, to supplement general front desk responsibilities.

Requirements

Bachelor’s degree or equivalent work experience required
2-3 years of experience in a receptionist or administrative role, preferably in a corporate environment
Knowledge of Microsoft Office applications (Outlook, Word, Excel, and PowerPoint)
Positive attitude
Excellent telephone etiquette
Professional demeanor and appearance
Ability to provide exemplary service to clients and co-workers
Excellent verbal and written communication skills
Well-organized, with strong attention to detail
Ability to prioritize work and handling multiple tasks simultaneously
Flexibility in terms of accepting process changes, variable work volume and new ideas
A team player with the ability to work with diverse personalities

Responsibilities

Open and close reception front desk (8:00AM – 4:30PM) and monitor the reception area during assigned shift.
Act as a "go to" point of contact for clients and guests, welcoming them to the firm in a professional manner and connecting them with their Ares point of contact.
Assist as needed with conference room allocation decision-making and coordinate with external catering companies where needed to provide catering for meetings.
Submit facility and technology requests as needed for items that need to be addressed.
Answer a high volume of reception desk calls and emails and route them to the appropriate parties.
Provide ongoing administrative support to a set of professionals, including calendaring, expense reports, phone coverage and travel booking, as well as other support needs as required.
Work collaboratively with other administrative staff to provide backup coverage, stocking supplies, and facilities requests, as needed.
Work independently and prioritize tasks with a high level of attention to detail.
Demonstrate a strong understanding of front desk responsibilities and procedures, with the ability to contribute to ongoing process improvement discussions