Receptionist Weekends

Bonney-Watson • SeaTac, WA

6d • Onsite

About The Position

Provides receptionist assistance for mortuary and/or cemetery activities and assistance to facility visitors by performing the following duties. This position is in a standard office environment with desktop business equipment and frequent telephone calls. Noise level is moderate.

Requirements

• High school graduate or equivalent or three to six months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Knowledge of basic computer skills including Word and Excel.
• None required.

Responsibilities

• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, and other information.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Escorts visitors to the staterooms, chapel area or other areas of the facility as needed. Maintains an awareness of the whereabouts of visitors.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Performs other clerical duties as needed, such as filing, photocopying, and collating. Updates and distributes the daily schedule. (Weekend positions only; not evening positions.)
• Accepts/processes payments on accounts and payments received during daily arrangements from clients and issues receipts.
• Communicates the requests of visitors to funeral directors, family service staff, or other appropriate staff members.
• Facilitates effective coordination of the arrangement offices. Collects personal effects delivered by client families; completes the personal effects form and routes to the funeral director.
• Serves as an assistant to the Manager with secretarial tasks, including but not limited to typing correspondence and distributing documents.
• Reviews, balances, and interprets computer reports, and makes corrections.

Benefits

• 401(k) savings & profit-sharing plan, subject to the terms of the applicable benefit plan.
• Paid Sick and Safe Leave Policy: Hourly and exempt employees accrue paid sick leave in accordance with state and local laws.
• Monthly bonuses under the Company’s Quarterly Incentive Plan, subject to Plan eligibility requirements.
• Employee Referral Program: Employees may receive an Employee Referral payment upon the referral and hire of a job candidate filling an open position with the Company, subject to the Program’s eligibility requirements.
• At-Need Funeral and Cemetery Benefits: Following six months of continuous service in good standing, employees may be eligible for at-need funeral and cemetery benefits.
• Pre-Need Cemetery Benefits: Following three years of continuous service in good standing, employees may be eligible for pre-need cemetery benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED