Receptionist (Mon-Sat; Wed off) - AutoNation USA Denton

AutoNation • Denton, TX

1d • Onsite

About The Position

The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages. AutoNation is one of the United States' largest automotive retailers, providing innovative products, exceptional services, and comprehensive solutions to empower customers. With a nationwide dealership network and a strong brand, we offer a wide range of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, showing our dedication to positively impacting our Associates, Customers, and communities. AutoNation is committed to fostering a diverse, equitable, and inclusive environment. We welcome all backgrounds and encourage those passionate about making a positive impact to apply. Even if you don't meet every requirement, we encourage you to apply. Join us to cultivate a culture of belonging and contribute to our groundbreaking work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive global impact.

Requirements

• High School diploma or equivalent
• Possess excellent written and verbal communication skills
• Ability to operate a multi-line switchboard
• Ability to read and comprehend instructions and information
• Ability to work well with the public

Responsibilities

• Receive incoming calls, determine the nature of each call and direct the caller to the appropriate person or department.
• Answer basic inquiries and take messages.
• Meet and greet customers in a professional manner.
• Operate switchboard telephone system.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold.
• Take thorough messages, indicating the caller's first and last name, company name if applicable, the time and the message the caller wishes to leave.
• Provide basic information to callers who have general inquiries.
• Assist with filing duties and other administrative tasks as needed.
• Prepare sales and service gas tickets for the Accounting Department.
• Serve as a backup to the Sales Department Cashier.
• Assist the General Manager with various clerical duties as needed.
• Attend meetings and trainings as scheduled.
• Perform other duties as assigned.
• Be friendly, professional, courteous and efficient when working with all customers and employees.

Benefits

• Competitive compensation
• 401k matching
• Insurance plans (health, dental, vision)
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to YouDecide website with offers from top providers and retailers
• Participation in the DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED