Receptionist (Weekends)

Virginia Information Technologies Agency•Warrenton, VA

1d•$20 - $25•Onsite

About The Position

This position serves as a Receptionist and Fire Alarm Monitor, responsible for managing the front desk operations at the Puller Veterans Center. The role involves answering a multi-line phone system, transferring calls, monitoring fire alarms and facility cameras, and assisting residents, their families, guests, and visitors. Additionally, the receptionist will sell meal tickets, handle vending machine transactions and refunds, and maintain daily logs of shift activities. This role also includes receiving mail, logging medication, and providing reports to the next shift or coworker. The position may also require assisting the agency in emergency situations.

Requirements

Computer experience
Basic Math skills
Knowledge of front desk operations including greeting visitors, answering phones, routing calls, and managing sign-in procedures.
Knowledge of basic office practices such as scheduling, filing, data entry, and document handling.
Knowledge of customer service standards in a healthcare or long-term care environment.
Knowledge of emergency procedures and visitor protocols within a skilled nursing facility.

Responsibilities

Answer multi-line phone and transfer calls to the proper individuals.
Monitor fire alarm system and facility cameras.
Assist residents, resident’s family members, guests, and visitors.
Sell meal tickets to guests, family members, and facility employees.
Work with vending machine representative to receive and disperse refunds.
Make initial record of cash received for employee meals.
Keep a daily log of activity for the shift being worked.
Give or receive report from guard or coworker.
Receive daily mail, log all medication into the Pharmacy logbook, and call units to pick it up and sign the medication release.
Handle all vending machine transactions.
Record all reimbursements and communicate vending issues to supervisor.
Perform other duties as assigned to meet the overall needs of the facility.
Assist the agency or state government generally in the event of an emergency declaration by the Governor.