Full-Time Receptionist

EAST TEXAS PROFESSIONAL CREDIT UNION • Longview, TX

8d • Onsite

About The Position

Responsible for answering incoming calls, mail distribution and other general clerical duties. Performs various clerical duties as needed.

Requirements

• High school graduate or equivalent.
• Thorough knowledge of member services and products provided.
• Excellent member service skills
• Ability to write routine reports and correspondence.
• Good oral and written communication skills.
• Attention to detail and accuracy.
• Possess pleasant telephone manner and professional appearance and demeanor.

Responsibilities

• Greets members as the enter the building.
• Provides great member service to all our members.
• Assists members by putting them into lobby tracking and getting them to the appropriate person.
• Professionally administer all incoming calls.
• Assists other departments with any clerical duties.
• Provides callers with information such as company address, directions to the company location, company fax numbers, website and other related information.
• Provides prompt, professional, courteous service in-person, via telephone and through electronic media, including e-mail as directed.
• Receives and sorts incoming mail.
• Provides general office support with a variety of clerical tasks.
• Safeguards member information by applying the highest level of confidentiality regarding member interactions with the Credit Union and securing all member information in public work areas.
• Attends all required meetings and training sessions.
• Performs other duties as assigned.
• Maintains a clean, professional work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED