Receptionist - Employment & Training

Haisla NationKitimat, BC
CA$23 - CA$27Onsite

About The Position

Reporting to the Manager, Employment & Training, the Front Desk Receptionist ensures the smooth and efficient execution of the Haisla Nation’s administrative activities by acting as the first point of contact for the Employment & Training department, welcoming and directing clients. This position operates from the KVES front desk and performs a variety of administrative tasks to ensure organizational effectiveness and efficiency, while working in a fast-paced, multi-tasking environment.

Requirements

  • High school diploma or equivalent.
  • Excellent interpersonal and communication skills, both verbal and written, with the ability to engage effectively with diverse stakeholders.
  • Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.
  • Strong analytical, problem-solving, and decision-making skills.
  • Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint), search engines, and Outlook/email.
  • Willingness and ability to learn new programs.
  • Satisfactory completion of criminal records check (with vulnerable sector screening if relevant).

Nice To Haves

  • Experience working for a band government or Indigenous organization is an asset.

Responsibilities

  • Act as first point of contact for the KVES building, including managing general telephone inquiries and receiving visitors in a professional manner; listen and communicate in a respectful manner.
  • Compose, compile, and prepare correspondence and documentation for internal and external meetings and records.
  • Coordinate smooth communication between internal departments; schedule and confirm appointments.
  • Ensure files and information recording systems are maintained to produce current and accurate statistics and reports.
  • Sort and distribute incoming mail and faxes; ensure timely mailing of outgoing correspondence.
  • Update and maintain general administrative documentation (e.g., internal phone directories; forms; pamphlets; etc.).
  • Coordinate room bookings and assists meeting organizers with room set-up, catering options, amenities, etc.
  • Assist with data entry and filing tasks; prepare, maintain, and control a variety of office records with confidential information.
  • Assist with coordinating onboarding logistics for the Employment & Training department.
  • Provide clerical support as needed.
  • Order and maintain adequate stock of stationery and office/kitchen/washroom supplies as required.
  • Utilize HNC’s Purchase Order System.
  • Ensure the office, including the kitchen and common areas, are kept clean and presentable.
  • Operate office equipment and carry out minor maintenance such as maintaining printers, cleaning glass, and office organization.
  • Monitor and report office equipment malfunctions.
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