Receptionist - State Farm Agent Team Member

Rodney Shannon•Brooklyn, NY

46d•Onsite

About The Position

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Member, you will receive 401K, Health benefits, Paid time off (vacation and personal/sick days), and Growth potential/Opportunity for advancement within my agency. My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Brooklyn, NY and help customers with their insurance and financial services needs, including: Auto insurance, Home insurance, Life insurance, and Retirement planning. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Requirements

Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Bilingual - Spanish preferred
Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Nice To Haves

Associate's degree or higher preferred

Responsibilities

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain a strong work ethic with a total commitment to success each and every day.