Receptionist (BOSTON,MA)

SPS-North America•Boston, MA

5h•$22 - $24•Onsite

About The Position

We are looking for a friendly and professional Receptionist to be the first point of contact for visitors and employees. In this role, you will greet guests, manage incoming calls, and provide excellent customer service while maintaining a welcoming and professional office environment. You may also support other office services such as mail/shipping, hospitality, and general office operations, making you a key part of delivering a seamless workplace experience. If you enjoy interacting with people, staying organized, and creating a positive first impression, this could be a great opportunity for you.

Requirements

1–3 years of experience in receptionist, concierge, administrative, or customer service roles.
Strong communication and customer service skills with a professional attitude and appearance.
Ability to multi-task, stay organized, and manage time effectively.
Comfortable using MS Office, phone systems, and basic office equipment.
High level of integrity, attention to detail, and ability to maintain confidentiality.

Responsibilities

Welcome visitors, answer incoming calls, and provide a 5-star customer service experience.
Manage visitor registration, temporary badges, and ensure NDA compliance for all guests.
Route calls efficiently and assist employees with inquiries or service requests.
Support mail and package handling, including receiving, sorting, and notifying employees of deliveries.
Assist with meeting room scheduling, event setups, and basic office administrative tasks.
Help maintain office areas such as reception, pantry, and conference rooms in a clean and organized condition.
Monitor and replenish office and pantry supplies as needed.