Receptionist - Mercedes Benz of Miami
About The Position
The Afternoon (4pm - 9pm) and Weekends receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages. This role involves meeting and greeting customers, operating the switchboard, and providing basic information to callers. The receptionist will also assist with administrative tasks, prepare sales and service gas tickets, serve as a backup to the Sales Department Cashier, and assist the General Manager with clerical duties. Attendance at meetings and trainings is required, along with performing other assigned duties. A friendly, professional, courteous, and efficient demeanor is expected when interacting with customers and employees.
Requirements
- High School diploma or equivalent
- Possess excellent written and verbal communication skills
- Ability to operate a multi-line switchboard
- Ability to read and comprehend instructions and information
- Ability to work well with the public
Responsibilities
- Meet and greet customers in a professional manner
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
- Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
- Provide basic information to callers who have general inquires
- Assist with filing duties and other administrative tasks as needed
- Prepare sales and service gas tickets for the Accounting Department
- Serve as a backup to the Sales Department Cashier
- Assist the General Manager with various clerical duties as needed
- Attend meetings and trainings as scheduled
- Perform other duties as assigned
- Be friendly, professional, courteous and efficient when working with all customers and employees
Benefits
- Competitive compensation
- 401k matching
- Health insurance
- Dental insurance
- Vision insurance
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide
- Opportunity to join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
