Eastside Receptionist

Northwest Gospel Church•Vancouver, WA

7d•$18 - $20•Onsite

About The Position

The NGC Eastside Part-Time Receptionist provides essential support services to the NGC Eastside front office in providing excellent customer service as the front desk receptionist. Support for the front desk includes serving in the front office to provide a welcoming and helpful environment for staff and guests of NGC. The primary motive of this role is to support the ministries of the church and provide what they need to accomplish their mission with as few obstacles as possible. Someone who will be successful in this role is one who has excellent customer service skills, is motivated, flexible, resourceful, attentive to detail, takes initiative, and someone who leads with “yes” to anticipate needs and joyfully fulfill them with attention to excellence, timeliness, and efficiency in a high-paced environment. This position reports to the Executive Pastor of Ministries and also works closely with the Executive Assistant to the Executive Pastor of Ministries. You will be working directly with the NGC staff as well as members of the church and outside vendors/constituents. This part-time position is between 8-16 hours per week, typically 2 days per week.

Requirements

Previous experience in receptionist, administrative, or customer service roles preferred
Strong communication skills, both verbal and written, with a friendly and professional demeanor
High attention to detail with strong organizational and multitasking abilities
Comfortable using office technology (phone systems, copier/printer, email, Google Workspace, Microsoft Office)
Ability to work in a fast-paced environment while remaining calm, helpful, and solution-oriented
Experience supporting teams or organizations through administrative and hospitality-focused tasks
A clear testimony of faith in Jesus and a vital growing personal relationship with Him
A member at NGC Eastside regularly attending while embracing the mission and vision of NGC
Detail-oriented with high standards of excellence, accuracy and timeliness
Professional in appearance and communication
Strong interpersonal, communication, relationship skills
Maintain confidentiality with regard to office and church information
Teachable and eager to learn
A servant’s heart
Solution oriented
Relates well with a diverse group of people in a variety of settings
Manage and diffuse difficult situations with composure and professionalism
An “Ideal Team Player” (humble, hungry, smart)
Comfortable and/or able to grow in IT skills including Microsoft Office, Google suite, Planning Center and other platforms

Responsibilities

Arrive at the office by 8:30am and prepare to be open for business by 9am
Welcomes guests and help direct them to appropriate areas/staff
Answers phone by 3rd ring and is an expert with the phone system ready to help others
Makes copies as requested and becomes an expert with the copier ready to help others
Willing to assist ministry teams as needed (ex. laminating, cutting, copying, etc.) for special events or Sunday gatherings
Sends or receives and processes all mail and packages
Assist processing 1st time guest welcome workflows
Clean office coffee pots, stock and clean the Keurig(s), organize and clean the work room, break room, office lobby, and conference room
Re-stock paper/plastic products in the break room
Other misc office / administrative assistant tasks as needed