Greenway Kia Rivergate - FT Receptionist

Greenway Automotive • Madison, TN

8d • Onsite

About The Position

Greenway Kia Rivergate is hiring a Full-Time Receptionist! The Sales Department Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she sets the tone for our dealership's Sales Department by being an outstanding listener and information source. The Receptionist helps customers who are looking or have purchased vehicles by answering questions, contacting sales personnel with exceptional customer service. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.

Requirements

• High school diploma or GED required
• Previous customer service or related experience preferred
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
• Excellent telephone skills
• Strong organizational and time management skills
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Strong computer and internet skills, including Microsoft Office suite
• Previous retail and/or customer service experience that includes money-handling and point-of-sale system experience.

Nice To Haves

• Automotive dealership experience preferred.

Responsibilities

• Greets all customers in a warm, sincere, and helpful manner
• Answer dealership group phones and directs calls as necessary
• Coordinates questions and issues with the appropriate department personnel
• Handles customer complaints or escalates when necessary
• Assist in scheduling and confirming sales appointments
• Provides administrative assistance as needed
• Performs other duties as assigned

Benefits

• Competitive Pay
• Paid Vacation
• Employee Purchase and Service Discounts
• Medical
• Dental
• Vision
• Life Insurance
• Disability Insurance
• Accident Insurance
• 401(k) Retirement Savings Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED