Receptionist - Oshkosh, Wisconsin Regional Office

UMOS•Oshkosh, WI

2d•$15 - $19•Onsite

About The Position

Receptionist Job Compensation: Stating $15.19 to $18.98/HR (Depending on Experience). Receptionist Job Responsibilities: Receives visitors and program applicants/participants in a customer-oriented manner, gives program information to callers and visitors and directs to appropriate staff member. Informs visitors by answering or referring inquiries and notifies company personnel of visitor arrival. Maintains security and telecommunications system. Directs visitors by maintaining employee and department directories. Maintains security by following procedures, monitoring logbook, and issuing visitor badges. Operates telecommunication system by following manufacturer’s instructions for house phone and console operation. Keeps a safe and clean reception area by complying with procedures, rules, and regulations. Use a variety of office equipment, such as the fax machines, photocopiers, scanners, and videoconferencing and be able to use several types of telephone systems along with email programs. Will coordinate and perform administrative activities and support by storing, retrieving, and integrating information for dissemination to staff and clients, answers and relays calls and messages, with follow-up to recipient in a professional manner. Open, sort, and distribute incoming correspondence, including faxes and email and schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors. Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies and verifying receipt of supplies. Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques. Prepares and modifies documents including correspondence, reports, drafts, minutes, contracts, memos, emails, and other documents as requested. Maintains financial records, files, receipts; tracks invoices, billings, program data such as performance indicators, mailing lists, as well as other office records. Assists in coordination of planned activities, workshops, conferences, travel arrangements, venue arrangements. Attend meetings, conferences, workshops, and performs special projects and other related duties as assigned.

Requirements

High school degree
At least 6 months of equivalent experience
Demonstrated ability either through education and/or experience, knowledge of corporate office protocol and customer service-oriented practices and procedures.
Demonstrated ability to speak clearly, pleasantly, and courteously, and must possess good listening/comprehension skills.
Must possess good organizational skills and have the ability to digest program facts and interpret them to visitors and applicants for services.
Knowledge and experience in recent computer software, word perfect/Microsoft Word, excel, with demonstrated ability to type minimum of 50 words per minute.

Nice To Haves

Additional certification in Office Management preferred
Bilingual Spanish speaking preferred.

Responsibilities

Receives visitors and program applicants/participants in a customer-oriented manner, gives program information to callers and visitors and directs to appropriate staff member.
Informs visitors by answering or referring inquiries and notifies company personnel of visitor arrival.
Maintains security and telecommunications system.
Directs visitors by maintaining employee and department directories.
Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.
Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
Use a variety of office equipment, such as the fax machines, photocopiers, scanners, and videoconferencing and be able to use several types of telephone systems along with email programs.
Will coordinate and perform administrative activities and support by storing, retrieving, and integrating information for dissemination to staff and clients, answers and relays calls and messages, with follow-up to recipient in a professional manner.
Open, sort, and distribute incoming correspondence, including faxes and email and schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors.
Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies and verifying receipt of supplies.
Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques.
Prepares and modifies documents including correspondence, reports, drafts, minutes, contracts, memos, emails, and other documents as requested.
Maintains financial records, files, receipts; tracks invoices, billings, program data such as performance indicators, mailing lists, as well as other office records.
Assists in coordination of planned activities, workshops, conferences, travel arrangements, venue arrangements.
Attend meetings, conferences, workshops, and performs special projects and other related duties as assigned.