Regional Director, Quality (Wisconsin)

SSM Health • Madison, WI

14d • Hybrid

About The Position

It's more than a career, it's a calling.
WI-SSM Health West Beltline
Worker Type:
Regular
Job Highlights:
Named 150 Top Places to Work in Healthcare 2025 - Becker's Healthcare
Named One of the World’s Happiest Workplace 2025 – WorkL
Named One of America's Best In-State Employers 2025 - Forbes
Named One of America's Greatest Workplaces for Women 2025 – Newsweek
Named One of America’s Greatest Workplaces for Culture, Belonging & Community 2026 – Newsweek
SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization’s 40,000 team members and more than 13,900+ providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve.
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With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.
To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:
Jon Dirksen
Executive Talent Partner
[email protected]
#LI-Hybrid
Job Summary:
Plans and manages the clinical quality at assigned region in partnership with the system quality and patient safety team. Collaborates with regional and system leaders to build an integrated quality program in alignment with organizational priorities. Works collaboratively with continuous improvement (CI) leaders to ensure the organization’s operating model is utilized to improve clinical outcomes, patient experience, and high reliability. Identifies opportunities that impede attainment of clinical outcomes with analysis and evaluation of clinical data as it relates to clinical outcomes and resource utilization. Works collaboratively to prepare and disseminate reports to appropriate committees, leaders, and corporate stakeholders.

Requirements

• Bachelor's degree
• Seven years' experience, with five years in direct people management/leadership

Responsibilities

• Directs and oversees progress of system-wide quality activities and resources.
• Ensures that system and regional best practices and initiatives are identified, reviewed, and implemented. Maintains awareness and knowledge of best practice strategies and disseminating information to relevant groups.
• Develops and implements strategies, systems, policies, and procedures to assess and improve quality across the continuum, for all populations served by the organization.
• Leads a team of quality specialists aligned with system clinical programs to support data analysis, development of best practice guidelines and process improvement. Works collaboratively with Continuous Improvement (CI) to help lead clinical quality improvement initiatives, providing assessment of opportunities for improvement and identifying strategies to achieve strategic goals.
• Presents educational programs or assists in the development of educational materials related to clinical areas of expertise/improvement efforts. Educates and trains leadership, staff and physicians regarding the quality program and their respective responsibilities in carrying out the program. Serves as a regional and system clinical resource. Provides education regarding clinical data as it pertains to clinical outcomes, resource utilization, and clinical efficiency.
• Enhances the organization's and the larger healthcare community's knowledge of quality improvement and best practices through literature review, interaction with internal and external resources, and knowledge of evolving relevant regulatory requirements.
• Analyzes patient care information from data sources. Identifies real or potential concerns and oversees development of recommendations to correct or prevent concerns. Develops succinct and comprehensive reports detailing quality improvement activities, including periodic reporting of organizational performance data.
• Aligns quality processes and metrics across assigned entities based on best practice in coordination with system and regional leadership. Standardizes functions and processes to focus on supporting the quality goals of the system, region, and ministry. Supports standard mortality review process with emphasis on process improvement.
• Recruits, engages, develops, leads, and manages assigned staff.
• Performs other duties as assigned.

Benefits

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
• Explore All Benefits
• SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level