Receptionist

Luxury Automotive Group•Atlanta, GA

32d•Onsite

About The Position

Our Sales Receptionists are a critical part of our customer’s experience. You are the Director of First Impressions and we’re counting on you to ensure every client is helped, to always smile, and strive to provide the best customer experience for every customer every time.

Requirements

Prior to being employed, applicants for employment must participate in RBM’s normal screening process which includes: completing a full employment application; satisfactory criminal, credit and driving records checks (where applicable); in-person interviews and other inquiries.
High school diploma or the equivalent.
Authorized to work in the USA for any employer.
Previous experience in a similar role with similar responsibilities is required.
Available to work Full-Time hours.
Basic communication and problem solving skills.
Basic mathematical skills using American units of measure.

Nice To Haves

Mercedes-Benz experience and ADP knowledge is preferred.

Responsibilities

Warmly greet and welcome clients and other guests to the dealership.
Do not leave the reception desk unattended.
Manage the waiting area and showroom amenities.
Actively listen to our clients and their needs and interpret body language in order exceed client’s expectations, solve problems, and de-escalate issues.
Be an organized and productive multi-tasker.
Maintain customer contact notes in our CRM system and manage our “up-list”.
Maintain a neat and professional appearance at all times.
Must be upbeat and very personable.
Proactively communicate potential issues with customers, management and other departments in order to provide the best possible customer experience.
Abide by company policy and departmental best practices and procedures; perform other duties as assigned.

Benefits

Competitive compensation
Paid holidays, sick time, and vacations - Earn paid time off from your 1st day of work
Great work/life balance - Dealership closed on Sundays
Get paid every Friday by direct deposit
Comprehensive insurance and retirement benefits available
Medical and dental coverage
Company contribution to Health Savings Account for eligible HDHP participants
Long-term and short-term disability insurance
$25,000 company-paid life insurance for full-time employees (additional coverage available)
401(k) retirement plan with company match
Paid training and certification
Opportunities to advance within dealership – we love to promote from within!
On-site parking
Employee discounts for parts, service, detail, and vehicle purchases