Receptionist

Brightli • Kirksville, MO

11d • Onsite

About The Position

The Receptionist helps create a warm, positive experience for everyone who walks through our doors. This role includes answering a multi‑line phone system, greeting visitors with a friendly attitude, and guiding them to where they need to go. The Receptionist also plays an important part in protecting visitor confidentiality. Beyond greeting guests, this position helps keep the office running smoothly by supporting daily tasks, finding simple ways to improve efficiency, and helping maintain a clean, organized, and enjoyable working environment. If you're looking for a friendly, supportive team environment, we’d love for you to consider joining us at Centerstone!

Requirements

• Must possess a reliable method of communication
• Demonstrates clear and legible writing skills
• Attention to detail is a must
• Capable of understanding and following simple instructions, short correspondences, and memos
• Able to compose simple correspondence
• Proficient in presenting information in one-on-one and small group settings
• Familiarity with database, spreadsheet, and word processing software
• Skilled in dealing with various personalities
• Takes accountability and thrives working independently
• Excellent time management and organizational abilities, with the capability to prioritize tasks effectively
• Comfortable operating different office equipment
• Understanding of the importance of confidentiality, professional ethics, and a code of conduct
• Ability to multitask and establish effective organizational systems when necessary
• High School Diploma or equivalent required.
• Proficient in a wide range of software including Advanced Microsoft Office applications (Outlook, Word, Excel, PowerPoint, OneNote, SharePoint), Adobe Acrobat, various Video/Web Conferencing platforms (Zoom, Teams, GoToMeeting), and Internet browsers such as Microsoft Edge and Google

Nice To Haves

• 1-2 years Receptionist and/or office setting experience preferred

Responsibilities

• Answer the multi-line phone system, appropriately directing calls as requested.
• Ensure visitor and/or staff sign in records are maintained.
• Ensure entry-way is not congested with personnel or persons served.
• Receives office visitors in a welcoming manner.
• May assist with billing functions
• May assist with maintenance of the files of persons served
• Conduct filing as requested.
• May perform other duties as assigned by the Manager and/or Leadership
• Awareness of all System policies and procedures.
• Receiving, sorting, and distribution of the mail and parcels.
• Send outgoing faxes and distribute incoming faxes in a timely manner (if applicable).
• Maintain building check-out vehicle.
• Manage office supply stock for receptionist area and executive conference rooms.
• Maintain meeting room preparation including scheduling, stocking of refreshments, and technology readiness.
• Assist with meeting host with preparation, (i.e. copies, refreshments) and other requests as needed.
• Responsible for vendor ordering and maintenance as relates to shared resources and technology within the facility. (i.e. water, printer, toner, and copy paper).
• Aid Leadership including; viewing schedule availability to assist meeting facilitator with options for their meeting.
• Maintain order in lobby, reception and conference rooms.
• Maintains organized files and workspace area.
• Work collaboratively with other Administrative Team members: Executive Assistants, Senior Administrative Assistants, and Receptionists (if applicable).
• Coordinate coverage of duties (i.e. taking PTO).
• Coding and reconciliation of receipts for department-issued credit card.
• Adaptability to job demands when necessary.
• May perform additional functions upon request and/or have specific/unique duties assigned/identified by Leadership.

Benefits

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED