About The Position

Reporting to the Office Manager, the receptionist is responsible for providing warm, professional and approachable receptionist services as well as accurate and efficient documentation and computer data entry on an ongoing basis. The receptionist is responsible for the reception area for a large long term care facility. They will handle the switchboard, greet the public, book tours and schedule meeting rooms. This role also provides administrative support to the General Manager and the extended management team, and is responsible for incoming and outgoing mail and dealing with deliveries. The receptionist will answer questions from residents and visitors with a high degree of professionalism and cheerfulness, and assist in billings and trust account administration. AgeCare has been dedicated to creating vibrant communities that celebrate and support aging with dignity, independence and community interaction for seniors. We offer our residents a safe and secure home-like atmosphere where they and their families can be assured peace of mind. We want to hear from you if you are a talented, motivated, and embrace our guiding principles of: Trust: Act with integrity and fairness, Respect: Treat everyone with dignity, kindness, and compassion, Quality: Relentlessly pursue excellence in care and service, Teamwork: Uplift each other with positive energy and support.

Requirements

  • Minimum of 2 years’ experience dealing with the public face to face
  • Strong Microsoft Office skills with an emphasis on Word and Excel
  • Strong book keeping acumen, previous book keeping experience preferred
  • Excellent understanding of confidentiality and professionalism as it relates to health care
  • Excellent interpersonal and communication skills
  • Ability to effectively manage time and resources to meet multiple deadlines
  • Professional and mature with excellent English Language skills, both orally and in writing
  • Consistent demonstration of AgeCare’s Values

Responsibilities

  • Responsible for the reception area for a large long term care facility
  • Handle the switchboard, greet public, book tours and schedule meeting rooms
  • Provide administrative support to the General Manager and the extended management team
  • Responsible for incoming and outgoing mail and dealing with deliveries
  • Answer questions from residents and visitors with a high degree of professionalism and cheerfulness
  • Assist in billings and trust account administration
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