Receptionist - Harrisburg

Tri County Community Action•Harrisburg, PA

About The Position

The Receptionist ensures that visitors are greeted and connected with appropriate agency staff. The role handles the front desk and performs a variety of administrative tasks, including answering and routing calls, greeting visitors, processing incoming mail and faxes, and entering customer contacts into the agency database. The position may also involve other job-related duties as assigned.

Requirements

  • Obtain State Police, Child Abuse, and FBI clearances, as well as Motor Vehicle Driving clearances.
  • Have a valid Pennsylvania driver's license and insurance.
  • Have reliable transportation available daily and the ability to travel within the three-county service region.

Nice To Haves

  • Bilingual in Spanish is strongly preferred.

Responsibilities

  • Answer incoming calls and transfer callers to the appropriate person or department.
  • Refer individuals to other assistance programs that can provide supportive services.
  • Greet and sign in guests and visitors courteously and professionally.
  • Notify the appropriate staff member when a guest arrives.
  • Process, log, and distribute incoming mail and faxes.
  • Assist the Operations Manager with ordering supplies and maintaining inventory.
  • Enter customer contacts into the agency database in accordance with applicable standards and requirements.
  • Perform other job-related duties as assigned.
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