Receptionist

American Senior Communities

5h•Onsite

About The Position

Making a difference in the lives of those we serve by providing them with excellent customer service. Offers an energetic, positive and sincere presence when welcoming guests, determining the nature of their business, and announcing to the appropriate personnel. Operate multi-line telephone system, directing incoming calls and providing clerical assistance as needed. Answers questions about the organization or community and provides callers with address, directions, and other information. Assists the Office Manager/Benefits Contact with tracking applicant flow and ensures application packets are current, presentable and up-to-date.

Requirements

High school diploma or GED; or, one (1) to three (3) months related experience and/or training; or, equivalent combination of education and experience
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to apply common sense understanding to carry out detailed, but uninvolved, written or oral instructions
Ability to deal tactfully and professionally with employees, residents, family members and/or vendors during difficult or emotional customer situations
Ability to type and knowledge of Microsoft Word

Responsibilities

Making a difference in the lives of those we serve by providing them with excellent customer service
Offers an energetic, positive and sincere presence when welcoming guests, determining the nature of their business, and announcing to the appropriate personnel
Operate multi-line telephone system, directing incoming calls and providing clerical assistance as needed
Answers questions about the organization or community and provides callers with address, directions, and other information
Assists the Office Manager/Benefits Contact with tracking applicant flow and ensures application packets are current, presentable and up-to-date

Benefits

Top competitive market wages
Paid Time Off (PTO), holiday pay and opportunities to earn additional PTO
Access a portion of your earned wages before payday with PayActiv
Medical, vision & dental insurance with Telehealth option and flex spending accounts
401(k) retirement plan options
Paid training, skills certification & career development support
Continued education opportunities with company-sponsored scholarship programs
Tuition reimbursement and certification reimbursement
Lucrative employee referral bonus program
Employee assistance program & wellness support
Retail, food & entertainment discounts, and so much more