Receptionist | Every Other Weekend

SMP Health - St. Catherine•Fargo, ND

1d•Onsite

About The Position

SMP Health is seeking a friendly, professional, and customer-focused every other weekend Receptionist to join our team at St. Catherine North. As the first point of contact for residents, families, visitors, and team members, you will play an important role in creating a warm and welcoming environment within our long-term care community. This is an excellent opportunity for someone who enjoys helping others, providing exceptional customer service, and supporting a mission-driven organization dedicated to compassionate care.

Requirements

High school diploma or equivalent preferred
Previous receptionist, customer service, administrative, or office experience preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Basic computer skills, including email and Microsoft Office applications
Professional appearance and demeanor
Ability to work independently while maintaining attention to detail
Compassionate and customer-focused approach when interacting with residents and families

Responsibilities

Greet and assist residents, families, visitors, and vendors in a friendly and professional manner
Answer and direct incoming phone calls
Provide information and assistance to residents, families, and guests
Manage visitor sign-in procedures and maintain facility security protocols
Receive and distribute mail, deliveries, and messages
Assist with clerical and administrative tasks as assigned
Maintain confidential resident and organizational information
Support department leaders with various office-related duties
Help ensure a welcoming, organized, and professional front desk environment