Receptionist / Phone Room

Cancer Specialists LLC

2d • Onsite

About The Position

The Receptionist is responsible for greeting visitors, vendors, employees, and guests in a prompt, courteous, and professional manner. This position answers, screens, and transfers incoming telephone calls and assists the front office team by checking-in patients and collecting payment.

Requirements

• General knowledge of office practices and organization policies
• General knowledge office policies, procedures, and medical terminology
• Ability to read and interpret various documents and manuals
• Proficiency in computer software applications, including the following programs: Microsoft Dynamics Software, Microsoft Excel Spreadsheet, Microsoft WORD Processing, and Internet programs
• Excellent oral and written communication skills; able to communicate both effectively and professionally with location staff, physicians, patients, and the general public
• Strong organizational skills; detail-oriented
• Dependable and able to work independently
• Possesses a basic knowledge of mathematics, spelling, and grammar
• Ability to maintain strict confidentiality of practice and/or patient information
• High school diploma or equivalent
• Minimum of two or more years’ experience in a medical office setting

Nice To Haves

• Hematology/Oncology experience preferred

Responsibilities

• Checks-in patients and collects payment for services rendered
• Answers, screens, and directs telephone calls
• Greet patients and visitors into the clinic in a prompt, courteous and professional manner
• Obtains demographic and insurance information, copy of patient's insurance cards, and current driver's license for file
• Updates demographic and insurance information as needed in the system
• Maintains lobby area in a neat and orderly manner
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office function as required
• Special projects as assigned
• All other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED