Receptionist

Legacy Village of Hendersonville•Douglasville, GA

34d•Onsite

About The Position

The Concierge is an open area, front desk position that is a greeter to all visitors and a resource for residents and families. Duties include handling specific resident services, providing support to management and other departments and includes the following duties: Extend a prompt, warm and inviting welcome to all visitors. Answer calls in a friendly and professional manner. Maintain a clean and neat reception area making a good first impression. Seek administrative support as needed. Perform multiple tasks simultaneously in a fast-paced, high-volume environment. Welcome with Warmth. Support with Purpose. Create a Legacy. At Legacy Senior Living, the first impression matters - and you're the face of our community. As a Receptionist, you'll set the tone of hospitality and care that defines every resident's and visitor's experience. Your friendly, professional presence is the heart of connection for residents, families, staff, and guests. -- Your Mission as Receptionist You're more than a greeter-you're a coordinator, a communicator, and a calming presence in a busy, fast-paced environment. Your role ensures smooth day-to-day operations by managing communication, scheduling, and providing vital support to both residents and the broader team. -- What You'll Do Communication & Customer Service Greet all visitors warmly and professionally, making them feel welcome and comfortable Answer phones promptly, with excellent telephone etiquette, and relay messages accurately and quickly Handle appointment scheduling and coordination for residents and staff Provide friendly assistance and answer questions from families, vendors, and guests Administrative & Operational Support Maintain a clean, organized, and welcoming reception and lobby area Manage incoming and outgoing mail and packages, including FedEx shipments Maintain inventory of office and break room supplies, ordering as needed Support the Business Office Manager with clerical duties including accounts payable assistance Transport residents to and from doctor's appointments safely and on schedule Assist with multi-tasking demands in a high-volume environment -- Who You Are A naturally warm and cheerful communicator with strong customer service skills Well-organized, dependable, and able to manage multiple tasks efficiently Proficient in Microsoft Word, Excel, Outlook, and other standard office software Possess a valid driver's license and clean driving record Comfortable handling sensitive information with professionalism and discretion High school diploma or equivalent required; additional office training a plus -- Why Legacy? Joining Legacy means working in a supportive environment that values your role in creating a home-like atmosphere. You'll enjoy: Competitive pay and consistent scheduling Comprehensive benefits including medical, dental, vision, and life insurance PTO and paid holidays Opportunities for growth and continued learning A team-oriented culture built on respect, servant leadership, and community -- Be the Welcome Everyone Remembers. Join Legacy Senior Living. If you're ready to be the friendly face and steady voice that connects our community, apply today and start making a difference every day.

Requirements

A naturally warm and cheerful communicator with strong customer service skills
Well-organized, dependable, and able to manage multiple tasks efficiently
Proficient in Microsoft Word, Excel, Outlook, and other standard office software
Possess a valid driver's license and clean driving record
Comfortable handling sensitive information with professionalism and discretion
High school diploma or equivalent required; additional office training a plus
Excellent customer service skills
Good organizational and time management skills
Good problem-solving skills
Mature, cheerful personality
Desire to work with senior adults
Must be willing to work hours required to complete the duties of the position, including weekend and holiday hours as scheduled.
Must have minimum high school degree.
Professional communication skills
Telephone etiquette and customer service
Any additional required training

Nice To Haves

Prefer 2-4-year college degree
additional office training a plus

Responsibilities

Greet all visitors warmly and professionally, making them feel welcome and comfortable
Answer phones promptly, with excellent telephone etiquette, and relay messages accurately and quickly
Handle appointment scheduling and coordination for residents and staff
Provide friendly assistance and answer questions from families, vendors, and guests
Maintain a clean, organized, and welcoming reception and lobby area
Manage incoming and outgoing mail and packages, including FedEx shipments
Maintain inventory of office and break room supplies, ordering as needed
Support the Business Office Manager with clerical duties including accounts payable assistance
Transport residents to and from doctor's appointments safely and on schedule
Assist with multi-tasking demands in a high-volume environment