Receptionist - Part-time Mondays and Weekends

Laurelwood at The Pinehills•Plymouth, MA

1d•Onsite

About The Position

As the first point of contact for residents, visitors, and associates at Laurelwood at The Pinehills, the Receptionist plays a crucial role in creating a warm and welcoming environment. This position serves as the face of the community, embodying its values and ensuring a positive experience for everyone. The role involves greeting individuals, managing incoming communications, assisting with general inquiries, coordinating appointments, and performing various clerical tasks, all while contributing to the safety and security of residents and staff.

Requirements

Have a high school diploma or equivalent.
Excellent verbal and written communication skills.
Proficient in using basic office equipment and computer applications.
Empathy and understanding for the needs of senior residents.
Be compassionate and patient, professional and courteous at all times.
Criminal Background Screening is required.
All candidates will be required to show valid proof of full vaccination for COVID-19 before commencing work or commit to obtaining full vaccination within 30 days of commencing work, unless they receive an approved exemption.

Nice To Haves

Previous experience in a customer service or receptionist role is preferred.

Responsibilities

Greet and welcome residents, families, and visitors with a friendly and helpful attitude.
Answer incoming calls, transfer calls to appropriate departments, and take messages when necessary.
Manage and distribute incoming mail and packages.
Assist residents and their families with general information and inquiries.
Coordinate appointments and meetings for residents with various community services.
Perform general clerical tasks, including data entry, filing, and photocopying.
Monitor and control access to the community, ensuring the safety and security of residents and staff.