Receptionist, Residential Real Estate

Hankin & Pack•Raleigh, NC

23h•Onsite

About The Position

Hankin & Pack PLLC is a dynamic, entrepreneurial firm recognized by clients as one of the region's leading real estate law practices. We're a collaborative, forward-thinking team fueled by a shared passion for excellence-and we're growing. We are currently seeking a full-time Receptionist to join our Raleigh, NC office. You will be responsible for all front desk duties, welcoming clients to our office, and answering phones. The ideal candidate will have 1-2 years of prior customer service experience, be committed to providing excellent client experience, possess strong interpersonal skills and be able to switch quickly between multiple tasks.

Requirements

Exceptional communication and customer service skills
Strong attention to detail
Dependable
Technologically savvy
Skilled multi-tasker
Highly organized

Nice To Haves

Previous experience as receptionist is preferred but not required.
1-2 years of prior customer service experience
Committed to providing excellent client experience
Possess strong interpersonal skills
Able to switch quickly between multiple tasks

Responsibilities

Welcome clients to our office and coordinate scheduling / movement between conference rooms
Notify attorneys of client arrival
Provide top tier customer service in-person, by phone, and through email.
Receive mail / packages and distribute according to process.
Answer phones and provide answers to frequently asked questions
Assist attorney with administrative tasks for files
Other miscellaneous tasks as assigned