IMG Receptionist - Pulmonary Woodbury - FT Day

Inspira Health•Woodbury, NJ

1d•Onsite

About The Position

This is a nonexempt, clerical position that supports the daily activities of the medical offices. The role involves greeting patients, handling telephone calls, scheduling appointments, patient registration, verifying insurance eligibility, and managing patient referrals. The receptionist will answer calls professionally, direct inquiries, and schedule patient studies. They will also coordinate referrals, collect payments, and reconcile daily cash reports.

Requirements

High school diploma or GED equivalent.
One year of experience in customer service or reception preferred.
Experience in a medical practice or health care environment strongly preferred.
Completion of Medical Terminology Course strongly preferred.
Knowledge of medical terminology and organization services.
Knowledge of individual responsibilities to accurately direct callers.

Responsibilities

Greet patients in a prompt, courteous, and professional manner.
Answer telephone calls promptly, professionally, and appropriately address inquiries or transfer callers.
Initiate a triage task for response by medical personnel when necessary.
Coordinate reminder calls to patients scheduled for the following business day.
Schedule patient studies recommended by provider(s).
Greet and direct patients and visitors.
Coordinate referrals for patients through insurance and physician offices.
Collect payments from patients and reconcile daily cash reports.