Part Time Receptionist - Willowbend Retirement

Claridge Homes • Ottawa, ON

1d • Onsite

About The Position

Willowbend Retirement Community is seeking a Part Time Receptionist to join their team. This role involves providing secretarial support, managing visitor and telephone interactions, maintaining various daily records, and handling resident-related bookings and payments. The community is part of Riverstone Retirement Communities, a locally owned company dedicated to ensuring residents live meaningful, engaged, and joyful lives with dignity in a safe and happy environment. Riverstone offers a full continuum of care and fosters a work environment that values job satisfaction, respect, responsibility, loyalty, and personal growth. They are looking for positive, caring team members who want to make a difference in the lives of seniors.

Requirements

• Grade 12 minimum
• Minimum of three years’ related experience, preferably in the health care industry
• Secretarial skills and experience with office procedures required
• Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
• Work as part of a team
• Capable of adapting to different situations and change
• Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.

Nice To Haves

• Bilingualism in French and English an asset

Responsibilities

• Provide full secretarial support for the General Manager and other department managers
• Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required
• Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.
• Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.
• Observe coming and goings of residents from facility
• Handle payments from residents or family members
• Sort incoming mail for distribution to residents and all departments
• Present a positive image of the residence to the public

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED