Full Time Receptionist  - Foxview Retirement

Claridge HomesOttawa, ON
Onsite

About The Position

Foxview Retirement Community is seeking a Full Time Receptionist to join their team. This role involves providing secretarial support, managing visitor and caller interactions, maintaining various resident and employee records, and handling administrative tasks. The ideal candidate will be patient, polite, and able to adapt to changing situations while presenting a positive image of the residence.

Requirements

  • Grade 12 minimum
  • Minimum of three years’ related experience, preferably in the health care industry
  • Secretarial skills and experience with office procedures required
  • Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
  • Work as part of a team
  • Capable of adapting to different situations and change
  • Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.

Nice To Haves

  • Bilingualism in French and English an asset

Responsibilities

  • Provide full secretarial support for the General Manager and other department managers.
  • Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required.
  • Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.
  • Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.
  • Observe coming and goings of residents from facility.
  • Handle payments from residents or family members.
  • Sort incoming mail for distribution to residents and all departments.
  • Present a positive image of the residence to the public.
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