Receptionist, Washington, DC

Bristol Myers Squibb•Washington, DC

19h•$49,470 - $59,946•Onsite

About The Position

The Receptionist serves as the first point of contact for staff, vendors and external guests, providing a professional and welcoming presence at the front desk of a busy biopharmaceutical office. This role is responsible for managing incoming communications, coordinating visitor logistics, deliveries, and supporting day-to-day office operations under the leadership of the Director, Strategic Planning and Operations. The successful candidate will demonstrate strong organizational skills, discretion, and a commitment to delivering excellent service while ensuring the front office runs smoothly and efficiently. The role will also work closely with the office manager, including serving as their back-up and right-hand as needed.

Requirements

High school diploma or equivalent required; additional administrative training or coursework preferred.
1–3 years of experience in a receptionist, front desk, or administrative support role.
Excellent interpersonal and communication skills.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and prioritize in a fast-paced environment.
Proficiency in Microsoft Office (Outlook, Word, Excel) and Concur preferred.
Demonstrated professionalism, reliability, and customer-service orientation.
Strong sense of discretion and reliability

Nice To Haves

Additional administrative training or coursework preferred.
Proficiency in Concur preferred.

Responsibilities

Greet and assist staff and external guests in a courteous and professional manner.
Manage guest check-in procedures, notify hosts of arrivals, and ensure visitors follow building and office security protocols.
Assist office manager with scheduling conference rooms, coordinating meeting logistics, and supporting internal events as needed.
Receive, sort, and distribute incoming mail and packages; coordinate outgoing shipments and courier services.
Provide general administrative support under the leadership of the office manager.
Monitor common areas to ensure they remain orderly and presentable; report maintenance issues when necessary.
Handle sensitive information with discretion and maintain a professional demeanor at all times.

Benefits

Wellbeing support
Retirement and financial protection benefits
Insurance offerings (medical, dental, vision, life and disability)
Flexible Time Off (FTO)
11 paid company holidays
160 hours of paid vacation annually for new hires
3 optional holidays
Paid sick leave
Up to two paid volunteer days per year
Summer hours flexibility
Leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs
Annual Global Shutdown between Christmas Day and New Year's Day