KFC Yum! Center - Receptionist

Legends Global•Louisville, KY

11d•Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! KFC Yum! Center operated by Legends Global is a multi-use entertainment venue in Louisville, Kentucky. The KFC Yum! Center offers a variety of world-class events including concerts, family shows, sporting events and other special events, while providing a clean and safe environment and guaranteeing the ideal entertainment, guest experience and satisfactions. The Receptionist is responsible for greeting guests and providing information about the KFC Yum! Center to callers and on-site visitors. The Receptionist is also responsible for sorting and distributing photocopies, mail, and other related materials to employees, visitors, and contractors.

Requirements

High School diploma or G.E.D. preferred
1 year related experience and/or training; or equivalent combination of education and experience
Excellent oral, written, and interpersonal skills
Must be highly organized, detail-oriented, resourceful and able to handle multiple tasks simultaneously
Enterprising self-starter with the ability to work with limited supervision
Must be able to work well with different personalities in a fast-paced environment
Must be able to handle highly sensitive and confidential information
Exceptional interpersonal and telephone skills
Proficient with Microsoft Word, Excel, and Outlook
Ability to type 35-40 wpm preferred
Detail oriented
Ability to work unsupervised and to function both independently and as a team member
Knowledge of Word Processing software
Knowledge of Spreadsheets helpful.

Responsibilities

Operates the phone system in order to effectively respond to callers and retrieve voicemails to forward to appropriate personnel.
Answers questions about organization and provides callers with address, directions, information about events at the facility and other information.
Monitors front entrance in order to grant permitted visitors access to the building.
Ensures that guests sign the visitor’s sheet so that all persons are accounted for.
Welcomes on-site visitors in a friendly manner in order to provide an excellent first impression, determines nature of business, announces visitors to appropriate personnel, and directs visitors as needed.
Provides applications in order to assist jobseekers.
Monitors visitor access when signing in/out.
Operates radio dispatch system as needed.
Maintains calendar to reserve the Boardroom for upcoming meetings.
Receives, sorts, and routes incoming mail and faxes so that all letters/documents are distributed correctly.
Distributes paychecks to employees to ensure timely receipt.
Coordinates pickups for FedEx mailings to facilitate a timely delivery.
Collaborate with other departments within the organization to provide support as needed (laminates credentials necessary for events, etc.).
Orders, receives, and maintains office and kitchen supplies so that items are available as needed.
Contacts and coordinates with appropriate vendors in order to arrange maintenance on office equipment as necessary.
Maintains phone, cell phone, and email contact list in order to accurately list any updates.
Performs other duties as assigned, including, but not limited to as filing, typing, photocopying, and collating.