Receptionist - State Farm Agent Team Member

Bobby Branch•Westland, MI

12d•Onsite

About The Position

Bobby Branch State Farm is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. Our office is located in Westland. Our office is open 9am-5pm. We currently have 3 team members at our agency. We have 15 years of combined insurance experience in our office. Our agency has received awards including: Ambassador Travel, Legion of Honor, and Senior Vice President's Club. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Requirements

Previous experience in a receptionist or customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

Greet clients warmly in person and over the phone, directing them to the appropriate team members.
Cold call Insurance leads to transfer to licensed associates
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
Provide excellent customer service and follow up on client needs.
Support the team with various administrative tasks and projects.