Receptionist - Customer Care - Juneau

Tlingit & Haida•Juneau, AK

4d•$28•Onsite

About The Position

The Receptionist manages the telephone switchboard, receives guests at designated Tlingit & Haida (T&H) office location and provides clerical support to Tribal Operations & other areas within T&H.

Requirements

Ability to triage and accurately route telephone calls and visitors to appropriate staff
Positive professional courteous attitude toward public and staff
Able to perform and coordinate several jobs/projects at one time
Excellent verbal and written communication skills
Knowledge of standard office procedures and standards
Knowledge and proficiency in Microsoft Suite of programs
High school diploma or equivalent
Three (3) years related experience
Typing speed of at least 50 WPM
Must be 21 years of age with a Valid Driver’s License.

Nice To Haves

Responsibilities

Primary reception for designated T&H office location
Receive and redirect all incoming calls, take, and relay messages, as necessary
Welcome visitors, guests, and clients; give proper direction; use tact and discretion in the degree and type of information given
Maintain the reception area in an orderly and professional state
Receive and distribute mail and inter-office deliveries for designated office location
Maintain a log of certified, registered, and express mail
Maintain a log of packages received
Process outgoing mail daily
Report problems with copy equipment, telephone, postage machine or any equipment maintained by designated office location to appropriate vendor or other service contractor
Monitor vehicle reservations, sign in/out sheet, and mileage reports for the GSA vehicles assigned to the designated office location
Maintain the schedule for conference rooms
Maintain conference room equipment
Ensure conference room is clean and organized daily
Provide department clerical assistance as needed
Other duties as assigned