Receptionist

The US Oncology Network•Alexandria, VA

8h•Onsite

About The Position

Virginia Cancer Specialists, an affiliate of McKesson Specialty Health and US Oncology, is seeking a full-time Float Receptionist to support its Alexandria, Old Town Alexandria, and Arlington offices. Under direct supervision, the Receptionist greets patients and visitors promptly, courteously, and professionally, and serves as a liaison between patients and medical staff. The role ensures required forms are complete, accurate, and signed according to company guidelines, and supports the US Oncology Compliance Program, including its Code of Ethics and Business Standards. This entry-level medical-office position calls for an organized, self-motivated, responsible, detail-oriented professional who can multitask and deliver strong customer service. The position requires computer skills and a commitment to initiative, continuous learning, teamwork, and integrity. Work takes place in an office environment with contact with patients and the public.

Requirements

High school diploma or equivalent.
1–3 years of experience; preferably in a medical setting.
Strong customer service and computer skills.
Organization, self-motivation, responsibility, attention to detail, and ability to multitask.
Track record of initiative, continuous learning, teamwork, and integrity.

Nice To Haves

Experience in a medical setting.

Responsibilities

Greet patients and visitors promptly, courteously, and professionally, and obtain required forms.
Collect and update patient demographic and insurance information; obtain copies of insurance cards and current driver's licenses for patient files.
Register new patients, prepare and organize charts, notify nursing staff of patient arrivals, and place charts in appointment order.
Assist with preparation of charts for next-day appointments and print schedules as needed.
Answer multiple phone lines.
Collect co-pays, deductibles, and other out-of-pocket amounts at the time of visits, and issue receipts when necessary.
Post daily charges.
Distribute condolence cards to patients' families as requested.
Keep the lobby neat and orderly.
Identify no-shows and forward them for patient notification.
Protect patient and clinic/corporation confidentiality.
Follow policies and procedures to support front-office efficiency and cover other front-office functions as requested.
Prepare correspondence, memos, forms, and other typing as requested by the supervisor.
Perform other duties as assigned.