Receptionist- H

PACS

5d•$17 - $25•Onsite

About The Position

This role provides general administrative and clerical support. The primary responsibilities include greeting and welcoming visitors, managing phone calls, scheduling appointments, and maintaining the reception area. A key aspect of this role involves maintaining the confidentiality of all resident care information, including protected health information, and promptly reporting any suspected or known violations.

Requirements

Must possess, as a minimum, a high school diploma or GED.
Basic knowledge of Microsoft Suite products.
Basic knowledge of clerical functions.
Basic knowledge of multiline phone system.

Nice To Haves

Previous administrative or receptionist experience preferred.

Responsibilities

Provide general administrative and clerical support.
Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
Answer telephone calls and take messages or forward calls.
Check visitors in and direct or escort them to specific destinations.
Inform other employees of visitors’ arrivals and cancellations.
Maintain visitor sign in log.
Handle incoming and outgoing mail.
Schedule appointments and maintain meeting room bookings.
Maintain and tidy the reception area.
Perform other duties as assigned.
Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
Maintain the confidentiality of all resident care information including protected health information.
Report known or suspected incidents of unauthorized disclosure of such information.