Receptionist (10469)

NOTCH•Richford, VT

4d•$17 - $27•Onsite

About The Position

The receptionist performs clerical duties to support providers and other healthcare workers in the delivery of services to the community. The receptionist interacts with patients and members of the care team to provide a range of patient care services.

Requirements

Strong communication and interpersonal skills.
Ability to juggle multiple tasks and prioritize work with good organization.
Skill in exercising initiative, judgment, discretion, and decision-making to achieve NOTCH objectives.
Computer skills.
Ability to function within a team environment to achieve stated objectives.
High School Diploma or GED

Nice To Haves

One year in a medical or business office preferred.

Responsibilities

Greets patients and visitors.
Performs patient registration (check in/check out).
Fields and evaluates telephone calls and in-person encounters and directs callers and visitors to the appropriate personnel.
Secures necessary information and documentation from patients to process visit.
Reviews and updates patient data, medical records, and registration forms with patient.
Assists patients with filling out paperwork as needed.
Obtains referral authorizations as needed.
Coordinates referrals for specialists and external disease management organizations.
Schedules patient appointments according to established office procedures.
Advises patient with routine non-medical instructions in preparation for appointment as per established protocols.
Performs end-of-day encounter reconciliation to ensure billing requirements are completed.
Answers non-medical questions within practice guidelines.
Requests payment at time of service.
Maintains petty cash and reconciliation.
May be required to travel to other NOTCH sites on an as needed basis.
Participates in Quality Improvement projects under the direction of the Office Manager. Participation may include participating in a new process or change, providing feedback to the tests of change, and providing suggestions for the next tests of change.
Participates in training sessions, monthly and daily staff meetings.
Performs other duties as assigned.