Receptionist - Part-Time Casual | 32 Hours per Pay Period | 8:30 AM-5:00 PM

Bethesda Health Group•St. Louis, MO

2d•$15 - $19•Onsite

About The Position

Bethesda Brings out the Best in Talented, Caring People! At Bethesda, more than 1,200 employees dedicate their careers to improving the lives of others. This position involves greeting and directing residents, visitors, employees, physicians, and other inquiring parties in a cheerful and helpful manner. The role also includes answering all telephone calls promptly and professionally, providing assistance to callers, and alerting supervisors to any concerns. Responsibilities also encompass accepting, documenting, and delivering messages, maintaining a neat workstation, preparing and distributing documents, monitoring individuals entering and leaving the facility, and opening and sorting office mail.

Requirements

Must be at least 16 years of age
Minimum typing skills of 35wpm
Good verbal and written communication skills
Ability to handle multiple demands at the same time
Manual dexterity, coordination and skillful use of hands for working with required equipment
Ability to receive and express detailed information through oral communication, visual acuity
Ability to read and understand written directions
Occasionally lifts and transport items weighing up to 10lbs

Nice To Haves

Experience helpful, but not required
Knowledge of functions and relationships of departments within a nursing home environment preferred

Responsibilities

Greets and directs residents, visitors, employees, physicians, and other inquiring parties in a cheerful and helpful manner.
Answers all telephone calls by the third ring, kindly and professionally identifying oneself by name and the facility and provides assistance to caller (including returning calls & pages and transferring calls).
Alerts supervisor or seeks supervisor for guidance with any questionable phone calls, individuals, residents, or employee concerns.
Accepts, documents, and delivers pertinent information and messages to appropriate personnel accurately and in a timely manner.
Keeps workstation neat and reports equipment failures or other unusual circumstances to appropriate manager.
Prepares, types, copies, and distributes documents with 100% accuracy and in a timely manner per established department procedures.
Monitors all residents, guests, and any other individual who enters or leaves the facility.
Reports to supervisor any personal, resident, or guest concerns in a timely manner.
Ensures that all residents leaving the facility with a family member or guest is properly signed out prior to exiting the building.
Opens and sorts office mail as appropriate and distributes to proper recipient within one hour after receipt of mail.
Ensures that someone has relieved the receptionist and signs the logbook when he/she takes breaks and lunch or leaves station.
May be assigned other duties as appropriate.