Receptionist

Honda World of Conway•Conway, AR

9h•Onsite

About The Position

The receptionist will be responsible for answering incoming calls, directing calls to appropriate personnel, greeting on-site guests, and directing them to appropriate personnel and/or departments. Oversee and maintain a clean environment for the snack area, while ensuring and providing exceptional customer interaction.

Requirements

Work experience within the related duties assigned; dealership experience preferred
Demonstrates knowledge of duties assigned
Excellent listening/communication skills
Demonstrated ability to handle multiple phone lines and clerical tasks simultaneously
Customer focus and self-motivated with time management and organizational skills

Nice To Haves

dealership experience preferred

Responsibilities

Welcome on-site guests in a professional- positive manner, determine nature of business, and direct guest to appropriate personnel
Answer incoming phone calls; determine purpose of caller, and forward calls to appropriate personnel or department.
Answer questions about organization and provide callers with address, directions, and other information requested – in accordance with dealership standards
Transfer callers to direct voice mailboxes if appropriate person is unavailable
Take and relay messages, as needed
Keep the snack area clean, neat, and restocked at all times
Receive, sort, and distribute incoming mail
Maintain and oversee the list of personnel and department extensions
Keep the extension list current and updated.
Provide general administrative and clerical support, as instructed
Perform other job-related duties and responsibilities as may be assigned from time to time
Maintain professional appearance in accordance with employee handbook
Maintain a clean and professional work environment
Expected to arrive to work on time and work required schedule
Follow instructions from supervisor
Interact effectively with co-workers
Receive feedback from supervisor in a positive manner