Receptionist - Plymouth, MN

Aston Carter•Plymouth, MN

22h•$20 - $21•Onsite

About The Position

This contract Receptionist role provides high-level front desk and administrative support in a professional office environment. You will serve as the first point of contact for visitors, deliver friendly and efficient face-to-face customer service, and support day-to-day office operations while the current receptionist is on medical leave. The position follows a Monday through Friday schedule from 7:00 a.m. to 3:30 p.m. and requires a personable, proactive individual who is comfortable working closely with security and maintaining a welcoming, organized reception area.

Requirements

Strong verbal and written communication skills, with the ability to interact professionally with visitors and colleagues.
Proven customer service skills, with experience providing face-to-face support in a front desk or client-facing role.
Effective multi-tasking abilities, with the capacity to handle multiple visitors, tasks, and requests simultaneously.
Strong interpersonal skills and a personable, pleasant demeanor when greeting and assisting visitors.
Ability to work independently, manage one’s time, and prioritize tasks without constant supervision.
Ability to keep information organized, maintain accurate records, and handle confidential information appropriately.
Proficiency with computer applications, including Microsoft Word, Excel, and PowerPoint.
Familiarity with Microsoft Teams and Outlook for scheduling, communication, and coordination.
High school diploma or equivalent required.
5–7 years of experience in customer service, administrative support, receptionist, or front desk roles.

Nice To Haves

Demonstrated initiative and a proactive approach to identifying and completing tasks without being prompted.
Comfort working alongside security personnel and following front desk security protocols.
Experience maintaining meeting room schedules and coordinating use of shared spaces.
Attention to detail when verifying IDs, issuing badges, and maintaining visitor logs.
Ability to remain calm, courteous, and professional when dealing with a variety of visitors and situations.
Experience supporting administrative tasks such as photocopying, binding, and preparing mailers.
Comfort working in a role focused primarily on in-person, face-to-face interactions rather than phone-based support.

Responsibilities

Greet and warmly welcome visitors, ensuring they feel comfortable and informed upon arrival.
Direct visitors to the appropriate person, department, or meeting room in a professional and efficient manner.
Verify visitor identification and work alongside the on-site security guard to support front desk security procedures.
Maintain an accurate visitor log and call record, and issue security passes or badges as needed.
Provide information to visitors and employees, responding to inquiries clearly and courteously.
Answer and manage the telephone or console switchboard when required, ensuring calls are handled or directed appropriately.
Receive and send packages via couriers, ensuring accurate documentation and timely distribution.
Maintain the boardroom schedule, including booking and coordinating meeting room usage.
Oversee boardroom equipment and ensure it is available, organized, and in working order for meetings.
Perform general clerical tasks such as typing, filing, photocopying, and organizing documents.
Prepare mailers, bind documents, and support the preparation of materials for meetings or presentations.
Stock and maintain kitchenette areas, ensuring supplies are available and the space remains tidy.
Handle information requests promptly and accurately, maintaining confidentiality at all times.
Conduct basic research or information gathering to support administrative needs as requested.
Work independently to manage daily tasks and prioritize responsibilities in a fast-paced front desk environment.
Keep reception and common areas neat, organized, and presentable throughout the day.