Receptionist- Per Diem

Lenox Hill Neighborhood • New York, NY

4d • $0 - $29 • Onsite

About The Position

Lenox Hill Neighborhood House, a leading human services provider founded in 1894, offers a wide range of integrated services including social, educational, health, housing, mental health, nutritional, and fitness programs to approximately 16,000 individuals annually on Manhattan's East Side. The Member and Visitor Services team acts as the primary point of contact for individuals accessing these services. This team embodies hospitality, professionalism, and care, supporting diverse programming such as public health, case management, fitness, arts, and education, operating seven days a week. The Receptionist will be a key member of this team, working alongside administrative staff, social workers, program assistants, educators, and volunteers. Reporting to the Property Manager, the Receptionist will have a flexible weekly schedule.

Requirements

• Two years of customer service or other related experience
• Strong organizational skills and attention to detail
• Excellent telephone etiquette and interpersonal communication skills
• Basic technology and computer skills including familiarity with Microsoft suite products
• An ability to interact professionally with a diverse community of clients, visitors, and staff
• Committed to working a flexible schedule between 7:30 a.m. and 7:00 p.m. daily with a preference for shifts on Thursdays and Fridays from 11:00 a.m. to 7:00 p.m.

Nice To Haves

• Experience working at a community organization in a client facing role ideal
• Fluency in Spanish or Mandarin a plus

Responsibilities

• Interface daily with Members, Visitors and Neighbors, arriving at the reception desk, providing information and support, fielding questions and responding to needs
• Play a critical role in communicating the vast array of programming and services offered
• Welcome and orient new visitors and ensure accurate information is shared
• Complete all required check-in procedures for various programs and activities taking place at the Neighborhood House
• Maintain sign-up sheets and other documentation to ensure accurate tracking of activities and programs
• Help facilitate day-to-day operations of our bustling Settlement House and ensure they are conducted in accordance with our high-performance standards and government regulations
• Have a thorough working knowledge of events, classes and schedules, hours, programs, staffing, services, policies, rules and regulations
• Verify, notify, accept and sign for incoming and outgoing mail and deliveries including posting mail at the local post office or other shipping locations daily
• Collaborate effectively with Lenox Hill Neighborhood House’s staff from a variety of departments and disciplines
• Complete all other duties and responsibilities as assigned by Supervisor.

Benefits

• Monthly Film and Dinner nights, bowling parties, Mets and Yankee games, cruises, food trucks, holiday parties, parties on our two Green Roofs, chocolate event for Valentine’s Day and ice cream socials, and much more.
• State-of-the Art Fitness Center, Gym and Swimming Pool
• PSLF (Public Service Loan Forgiveness) Eligible Employer
• The best colleagues in New York!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed