RECEPTIONIST ADMIN
About The Position
Answers telephone through switchboard, directs calls, pages personnel, and takes messages. Greets visitors and maintains resident listings. Sorts and distributes mail, handles packages, and prepares outgoing mail. Acts as a liaison between shifts, relaying pertinent information. Assists departments with typing, photocopying, and filing. Coordinates patient transportation, places service calls for the copy machine, and distributes job applications. Receives and verifies deposits, handles resident payments, and manages laundry services for residents. Organizes and maintains the gift shop, sells tickets for fundraisers, and distributes paychecks bi-weekly. Performs duties ethically and in adherence to the facility's corporate compliance plan and confidentiality statement. Performs other duties as assigned by the Supervisor.
Requirements
- High school graduate or equivalent.
- Ability to type, file, keep records, operate office machinery, and handle money when necessary.
- Knowledge of computers and Microsoft software programs.
- One (1) year of Receptionist experience preferred.
Nice To Haves
- College education preferred.
Responsibilities
- Answers telephone through switchboard, directs calls, pages appropriate personnel, and takes messages.
- Greets people entering the building and maintains up-to-date resident listing.
- Sorts and distributes all incoming mail and newspapers, documents paperwork for incoming packages, and prepares outgoing mail, as well as overnight, FedEx, and UPS packages.
- Acts as the liaison between day shift duties and relays information to night/weekend receptionists.
- Assists with typing, photocopying, and filing for all departments as needed.
- Documents monthly mandatory in-services for the education department and maintains records for the nursing department.
- Copies and assembles social services admission packets and HR orientation packets.
- Keeps supply of forms in order and up-to-date.
- Records times of admission of new patients to Rehab, types list and distributes to DON monthly.
- Types paperwork and letters for the accounting department.
- Copies and updates dietary labels.
- Coordinates transportation of patients/residents.
- Places service calls to vendors when copy machine(s) is functioning improperly.
- Distributes applications in the lobby to job applicants.
- Receives and verifies deposit from cafeteria and gift shop representative, maintaining accuracy and supplying receipt.
- Receives money from residents/family members for personal account, telephone deposit, etc., and supplies them with a receipt.
- Receives clothing from residents/family members for laundry services, documents them, gives family copy of paperwork, and distributes clothing to laundry personnel.
- Organizes and maintains cleanliness of the gift shop as well as takes money for any purchases made.
- Receives and documents the selling of tickets and handling of money for many fundraisers.
- Distributes paychecks bi-weekly.
- Performs duties according to the highest ethical and moral standards and in adherence with the facility’s corporate compliance plan and all applicable governing laws.
- Adheres to the facility’s confidentiality statement in accessing and safeguarding protected health information (PHI) of residents and employees.
- Performs any other duties as assigned by Supervisor.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
