Receptionist

Rockstar Harley Davidson • Fort Myers, FL

50d • Onsite

About The Position

Assist the office personnel of the dealership by greeting customers, answering the telephone, transferring calls, and taking messages for all dealership personnel. Assist office staff by typing letters and filing records.

Requirements

• High school diploma or the equivalent.
• 2+ years' customer service experience.
• Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
• Good verbal communication skills.
• Pleasant phone manner.
• Must maintain a professional appearance and a neat, well organized work area.
• Valid driver's license and a good driving record.

Nice To Haves

• Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.

Responsibilities

• Provide courteous, prompt and accurate telephone answering service for all dealership personnel.
• Handle telephone transactions quickly, and courteously.
• Welcome customers to the dealership and provide assistance to them providing information, recording messages or forwarding calls.
• Greet internal and external customers immediately, in a courteous and friendly manner.
• Provide high quality assistance to office personnel to ensure a smooth running and productive office environment.
• Prepare letters, reports, financial contracts, and other correspondence.
• Open mail and routes it to appropriate dealership personnel.
• Perform other related duties as assigned or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED